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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is due to our error (you received the wrong or defective item, etc.).

You will receive your refund within two weeks of delivering your package to the return sender, however, in many cases you will receive a refund more quickly. This time period includes the time it takes to process your return once we receive it (3 to 5 business days) and the time it takes for your bank to process our refund request (5 to 10 business days).

If you need to return an item, please write to service@gistitalia.it. You will receive a response as soon as possible on how to return it and receive your refund as soon as possible.

Shipping

We offer free shipping to the Italian market for orders over €50. Shipments to Italy are delivered within 2/3 working days from the time of order.

For shipments to European Union countries, delivery times are 5/7 days. For all orders outside the EU, please contact us at export@gistitalia.it to get an estimate of shipping costs and times.

During holidays, such as Christmas or Easter, shipping date estimates may vary.

Who we are

Gist Cycling was founded over thirty years ago in Rossano Veneto, in the heart of Veneto, a region that has always been synonymous with excellence in cycling and manufacturing. For over three decades, the company has experienced continuous evolution, remaining faithful to its mission of offering high-quality products, designed and developed in Italy. Over the years, we have expanded our offering, evolving with the needs of cyclists and adapting to technological innovations, without ever losing the bond with the artisan tradition that distinguishes us.

Made in Italy

Today, over 70% of our products are still entirely made in Italy , a testament to our commitment to the quality and authenticity of Made in Italy . From technical clothing to helmets and glasses, Gist Cycling continues to be a point of reference for those seeking high performance and innovative design, always maintaining a strong commitment to research and development to keep up with the changes in the world of cycling.